Shipping policy

SHIPMENTS

During checkout, you’ll see the different delivery options along with their estimated costs and delivery times.

Delivery typically takes 2–4 business days.

We would like to inform you that, from August 3 to August 19, shipments may experience delays due to reduced operations at our logistics centers during the summer closure.
As orders are fulfilled both from our central warehouse and our retail stores, it is not possible to predict in advance which items may be affected.
We will do our best to ensure shipment as quickly as possible.

Once your order has been shipped, you’ll receive a confirmation notification from the carrier with tracking information.
Alternatively, you can track your shipment using the following link by entering your email address and order ID.

The carrier will also send a notification with the estimated delivery date.
If you are unavailable on the specified date, we recommend managing the delivery via the link provided in the notification you received.

For more information on shipping, please consult the dedicated portal or visit the FAQ section of the website.

During holidays or periods of high order volume (sales, promotions, etc.), shipping times may be delayed.

For orders containing multiple items, shipments may be arranged on different days and from different shipping centers.