Delivery is estimated within 5 working days (7 working days for remote areas).

For orders containing multiple items, shipments may be organised on different days and from different dispatch centres.

When the order is shipped the courier will send you an e-mail with the information to track the parcel.

Shipments and deliveries may be delayed during holiday and sale periods.

If the order is not received within the specified delivery time, please contact
customer service at: customercare@abrahamindustries.it

When the order is processed, one or more shipping confirmation emails will be sent.This indicates that the order is ready and waiting for shipment.You will then receive a tracking email from the courier in charge.The tracking will show real-time updates on the status of the shipment, starting from the moment the package is entrusted to the courier.If the tracking does not show any updates for more than three working days from receiving the courier’s email, please contact customer service at: customercare@abrahamindustries.

Please contact customer service as soon as possible at customercare@abrahamindustries.it to request any modifications.

Modification of one or more items (size or colour) or of the shipping address will be possible depending on the processing status of the order.

The request for order cancellation must be sent no later than the next working day after the order date.

If the requested modification is possible, a confirmation email will be received.

After registering your account you will receive your welcome discount code by e-mail.

This code must be entered in the appropriate field during the checkout, before payment.

On the product page of each item you will find the ‘Size Chart’ for the corresponding measurements for each size. Here you can also check the size conversion for your country. Check the Clothes Measurements of the item, if available.

The models in the photos are all wearing size 42/M and are approximately 177cm tall.

The sizes shown are Italian.

It is not possible to obtain a refund on VAT for orders placed online.

From the drop-down menu at the bottom left of the site, you can see which countries are active for shipping.

We are working on adding new destinations to the list. We invite you to subscribe to our Newsletter to keep updated on future expansions.

Prices are different depending on the country of destination. So, it is important to select your destination country before exploring the website to display the correct prices. Also, by selecting your country, you will see all the sales conditions updated for that country.

Orders containing multiple items may be shipped at different times and from warehouses in different locations.

For each shipment, a confirmation email with the details of the items included will be sent.

You will also receive a tracking email from the courier handling the delivery.

Sometimes, it may happen that some of the tracking information doesn’t show any updates.

In such cases, it’s possible that different warehouses in the same location have dispatched a single shipment, in which case only one tracking number will be active.

If all shipments show as delivered but you have not received all the items, please contact customer service at customercare@abrahamindustries.it.

Cash on delivery is not possible.

During the order checkout process, the available payment methods will be displayed.

After you have filled in and confirmed all the shipment data, click on Continue to shipping and then in the next step click on Continue to payment.

On the payment page select Multisafepay.

You will be redirected to the checkout page where you can select the bank transfer payment method.

Follow the guided procedure and make the transfer from your home banking to the IBAN indicated.

The transfer value date must be within three working days following the order.

You will receive an order confirmation e-mail when we receive the payment.

If the order is successful, the order confirmation e-mail is immediate.

If the payment was made by bank transfer, you will only receive this e-mail once the payment has been received. The transfer is usually completed within seven days.

If payment has been deducted, but you do not receive an order confirmation e-mail, please contact customer service at customercare@abrahamindustries.it

Returns can always be made independently of current promotions.

You must submit your return request within 14 days* of the order date (for orders placed in August and December the return time is extended to 30 days) by filling out the form at the following link:

Return request

As only one return per order is allowed, you must wait until you receive all items ordered before placing your request.

Please note that orders containing several items can be shipped from different warehouses at different times. However, only one return request must be entered (even for several items of the same order) and only one shipment will be sent to the returns centre.

*If the return request is entered after the number of days, it will be necessary to check how much time has passed since receipt of the order. In this case, the return request will be evaluated by our customer care team.

You will be contacted by customer care for shipping instructions.

You can only send one return request per order (even for several items) within the allowed period.
Please note that items to be returned will only be accepted if they are intact, have not been used and have the original label.
For further information, please refer to the ‘Right of withdrawal’ paragraph of the sales conditions.
In case the return is found to be non-compliant, i.e. the products returned by the customer are damaged, used and/or dirty, you will receive an email from customer service with the next steps to follow.

The return can be sent via a courier of your choice.

The address to send your return to is:

LOGISTICA DRESSCODE SRL

VIA BENJAMIN FRANKLIN 14

41012 CARPI (MO) - ITALY

We recommend that you always choose a traceable service to track your shipment and that you share your tracking information with customer service.

Please note that only one return request per order is
allowed once all items have been received. Therefore, we request that you only
organise one return using a single package.

It is advisable to use the original packaging in which the
order was received. Should it be damaged or too small for all items to be
returned, another neutral box can be used.

A size/colour exchange service is not available.

To receive a different size or colour, please return the item, which will be refunded within the time limit, and place a new order.

To check the status of your shipment, use the tracking number on the shipping label in the search field on the courier company's website.

If you receive a defective/wrong item please send a report to customercare@abrahamindustries.it. Please enclose some photos in the email for further verification.

Before issuing a refund, logistics must check the conformity of the returned items.

For more information, please refer to Paragraph 10 of the Terms of Sale.



The refund will be issued within 14 days after return delivery to our logistics and after accepting the conformity.

If the return is not in compliance, you will be notified via email by our customer service for further instructions.

Refunds are issued by cancelling the original payment of the order.

If the account used for the payment is expiring or has been closed, please send to customercare@abrahamindustries.it a notification when sending the return request.

When the refund is issued, you will receive a confirmation e-mail.

After receiving the email, depending on the payment method used for the order, it may take up to 10 days for the credit to be displayed on your home banking.

Please note that the refund transaction is displayed as a cancellation of the original payment, therefore, it may be displayed on the same date as the order payment.

After the indicated period, if the credit is still not visible, please contact our customer service at customercare@abrahamindustries.it.

As stated in the conditions of sale, in the event of a return, any outward shipping costs will not be refunded.
Return handling costs will be deducted from each return.
Please refer to the Returns and Refunds section to see the details of the deduction.

The refund is made by reversing the original payment. Therefore, if promotional codes (e.g. welcome discount) were applied when ordering, the actual amount paid for each item purchased is refunded.

When we issue the refund, Scalapay will send a confirmation email.

The refund will be issued for instalments that have already been paid, whereas future instalments will be automatically cancelled.

For further information please refer to the Scalapay refund conditions by clicking here.