Refund policy
RETURNS
The customer is responsible for the return shipping costs and may use any courier they prefer to send the package.
Only one return request per order that also contains several items is allowed.
Once the entire order has been received (even by several shipments), the return can be entered.
Please fill in the return form, within 14 days*.
To request a return, please fill in the return form within 14 days* after receipt of your order.
*For orders placed in August and December, the return time is extended to 30 days.
The return can be sent via a courier of your choice.
The address to send your return to is:
DRESSCODE SRL - resi eCommerce ABRAHAM IND.
VIA BENJAMIN FRANKLIN 14
41012 CARPI (MO) - ITALY
We recommend that you always choose a traceable service to track your shipment and that you share your tracking information with customer service.
You can check the Terms and Conditions of Sale section to review the complete information on returns and refunds (Art 10,11,12,13).
See the Frequently Asked Questions page for more information